The Challenge to decrease archive storage footprint and migrate to more than just document imaging
THE Search for a Next GENERATION Archiving Solution
Several years ago, Alpine Bank adopted Jack Henry’s Silhouette®, a document imaging system that used optical media. For many years the solution performed flawlessly. With the rapid growth in data, however, the bank needed to decrease the archive storage footprint in its data center and migrate to a workflow and storage technology that offered more than just document imaging.
Like other banks, Alpine Bank had several goals for the new solution:
- Improve space utilization, reduce power and cooling consumption, and thermal emissions within the data center.
- Centralize more services into the same solution for better manageability (simplicity) and scalability.
- Streamline system availability and data protection services for the bank’s customers to ensure continued operation in the event of a local emergency.
- Improve customer service by greatly decreasing the time it takes to retrieve and present any document.
Alpine Bank also required that any long term solution be 100% FDIC compliant for document management and retention — for example, documents for a full term 30 year mortgage would need to be retrievable and available for 37 years.
Alpine Bank further required that an established and reputable vendor in the financial services industry design and deliver the solution, ensuring it would meet their demanding specifications and be successfully supported long term.
Alpine Bank performed an extensive review, exploring several options and providers. Ultimately, the bank returned to a name it knew and trusted
Jack Henry & Associates